The Australian Financial Counselling and Credit Reform Association (AFCCRA) is the peak body for financial counsellors in Australia.
Financial counsellors provide information to consumers in financial difficulty. A thorough assessment of an individual or family's situation is followed by identifying what can be done to address the financial problems, and the possible advantages and disadvantages of those choices. Financial Counsellors are based in community agencies and are funded largely by State or the Federal Governments.
Counsellors are required to act in the paramount interests of consumers, free of any conflict of interest and free of any commercial benefit.
They provide a FREE, INDEPENDENT & CONFIDENTIAL service
